Reference

Privacy Policy at ngopibet

ngopibet Privacy Policy explains what we collect when you open an account, sign in from a mobile browser, or use DANA and QRIS for account transactions.

Account dataDevice recordsPayment checksPrivacy requests
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ngopibet Privacy Policy at ngopibet
CLEAR CONTACT ROUTES

Get Privacy Help Beside Your Cashier

A clear contact route matters when a wallet status or login record needs checking. We keep privacy questions close to the account and cashier path so you can identify the relevant transaction, device or profile detail. When you contact us, use the email connected to your account where possible and share only the reference needed to locate the request. We may ask for account verification before discussing personal data.

Team online

Account support

Use the support contact path from your account menu when you need to ask about stored profile data, a phone verification record or a privacy request. We may confirm account ownership before changing details, which helps keep another person from receiving or altering your records.

Payment status

For a DANA, OVO, GoPay or QRIS record, include the transaction reference and date through the support path beside the cashier. We use that detail to locate the payment event, explain its stored status and avoid asking you to resend unrelated account data.

Privacy request

Ask us to access, correct or remove eligible account data through the same support contact route. State the request clearly, use your account email and tell us which record is involved. We will check identity first and explain any data that must remain for legal or dispute purposes.

DATA HANDLING DETAILS

What We Keep And Why

Our Privacy Policy separates data needed for account operation from data used to protect a session.

Account setup

When you open an account, we collect the details needed to create your profile and provide account access, including contact details and the phone verification result. We use this data to connect your login with the correct account rather than combining separate profiles.

Phone verification

A phone verification step can create a record showing that the submitted number passed the account check. We use that result for sign-in protection and account recovery. If the number changes, contact support from your account so we can verify the request before updating it.

Mobile sessions

A mobile browser may provide device type, browser details, session identifiers and security events when you sign in. These records help us detect repeated or unusual access. Clearing browser data can end a session, so you may need to complete account verification again.

Cookie choices

Cookies and similar session tools help keep your sign-in and Privacy Policy access working across pages. Your browser settings can restrict or clear them, although doing so may interrupt account access or remove a saved session. We do not treat cookie settings as payment approval.

Transaction records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account events can produce references, timestamps, amounts and status results. We retain the parts needed to reconcile an account action, answer a receipt question or investigate an account-security event.

Retention requests

We keep data only for the account, security, support, accounting or dispute purpose that requires it, subject to applicable obligations. Ask support for a retention explanation or correction. Some records may remain after closure when a legal, fraud-prevention or transaction reason applies.

Answers About Your ngopibet Data

These Privacy Policy answers cover the questions most often raised before account access: what we collect, how payment references are used, what happens on a mobile device and how to request a change. If your situation involves a specific DANA, QRIS, bank transfer or phone verification record, include that reference when contacting support.

The ngopibet Privacy Policy covers account details, phone verification, browser and device records, cookies, payment references, support messages and retention. It explains why we use each category, how we protect account access and how you can ask for access, correction or removal where applicable.

We may store a DANA or QRIS reference, amount, timestamp and payment result so we can match the event to your account. Similar records can apply to OVO, GoPay, bank transfer and virtual account activity. We use these details for reconciliation, support and security checks.

When you sign in, we may record device type, browser details, session identifiers and security events. This helps us recognise unusual account access and maintain a working mobile session. Clearing cookies or browser storage can end that session and lead to another verification step.

Use the support contact path from your account menu and write from the email linked to your profile where possible. Name the incorrect field and provide only the necessary account reference. We may verify ownership before changing data or confirming what is stored.

You can send a removal request through the support path. We will assess which records can be deleted or separated from active account access. Transaction, security, accounting or dispute records may need to remain when an applicable legal or operational reason requires retention.

There is no single period for every record. We consider whether the account remains active, why the data was collected, pending support or payment questions and legal or dispute obligations. Contact us for the reason attached to a particular account or transaction record.

Contact our support desk through the account contact route and label the message as a Privacy Policy request. Include your account email, the relevant category and a transaction or device reference only when needed. We may verify your identity before discussing personal data.

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